404 page

404 page

Start your free trial
Start your free trial

General

Online store speed
Online store speed
Accessibility
Accessibility
Theme updates
Theme updates

Theme styles

Style presets
Style presets
Colors
Colors
Fonts
Fonts
Animation
Animation
Social media
Social media

Header

Announcement bar
Announcement bar
Mobile menu
Mobile menu
Search bar
Search bar

Sections

Products

Product listings
Product listings
Product badges
Product badges
Quick view
Quick view
Quick add
Quick add

Product page

Product template
Product template
Variant chips
Variant chips
Sticky add-to-cart bar
Sticky add-to-cart bar
Sibling product swatches
Sibling product swatches
Product recommendations
Product recommendations

Collection page

Collections template
Collections template
Banner
Banner
Product grid
Product grid
Filters and sorting
Filters and sorting

Cart

Quick cart
Quick cart
Cart page
Cart page
Added-to-cart popup
Added-to-cart popup
Cross sells
Cross sells
Free shipping bar
Free shipping bar
Low inventory warning
Low inventory warning

Pages

Templates
Templates
Home page
Home page
About page
About page
Blogs page
Blogs page
Blog post
Blog post
Collections list
Collections list
Contact page
Contact page
Password page
Password page
Search page
Search page
404 page
404 page

Support

Support policy
Support policy
Shopify vs Theme issues
Shopify vs Theme issues
Store access requests
Store access requests

404 page

The 404 page appears when visitors go to a page that doesn't exist on your store. This may occur when an incorrect URL being entered or because the page has been deleted or hidden.

You do not need to set up a 404 page—it shows by default—but you can choose to add custom theme sections and edit the default theme content.

Edit 404 page template

The 404 page template includes a simple layout that displays a 404 message and a button to redirect customers back to the home page.

To keep customers shopping, you may want to add some custom theme sections, such as a featured collection or a collection list. You can also edit the default theme content to change the wording of the title, subtext, and link label.

icon
STEPS

In your theme editor (Customize):

  1. Use the Templates selector to open Other > 404 page.
  2. image
  3. Add and edit theme sections to customize the layout of your page.
  4. (Recommended.) Consider adding a featured collection or collection list section so customers can continue shopping.

    Click the Hide icon or Remove section button to hide or delete sections.

    Click and hold the drag and drop handles ⋮⋮ to change the order of sections.

  5. To edit the default text, click Actions (...) > Edit default theme content.
  6. Search "404", and enter new text for the TitleSubtext, or Link label. Learn more about editing default content.

    image
  7. Click Save.