Customizing your site

Customizing your site

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General

Online store speed
Online store speed
Accessibility
Accessibility
Theme updates
Theme updates

Theme styles

Style presets
Style presets
Colors
Colors
Fonts
Fonts
Animation
Animation
Social media
Social media

Header

Announcement bar
Announcement bar
Mobile menu
Mobile menu
Search bar
Search bar

Sections

Products

Product listings
Product listings
Product badges
Product badges
Quick view
Quick view
Quick add
Quick add

Product page

Product template
Product template
Variant chips
Variant chips
Sticky add-to-cart bar
Sticky add-to-cart bar
Sibling product swatches
Sibling product swatches
Product recommendations
Product recommendations

Collection page

Collections template
Collections template
Banner
Banner
Product grid
Product grid
Filters and sorting
Filters and sorting

Cart

Quick cart
Quick cart
Cart page
Cart page
Added-to-cart popup
Added-to-cart popup
Cross sells
Cross sells
Free shipping bar
Free shipping bar
Low inventory warning
Low inventory warning

Pages

Templates
Templates
Home page
Home page
About page
About page
Blogs page
Blogs page
Blog post
Blog post
Collections list
Collections list
Contact page
Contact page
Password page
Password page
Search page
Search page
404 page
404 page

Support

Support policy
Support policy
Shopify vs Theme issues
Shopify vs Theme issues
Store access requests
Store access requests

Customizing your site

We're only able to provide a limited amount of support (questions and bug fixes — that's about it!), but we want to offer some pointers on what to look out for if you're thinking of customizing your theme code or installing a third-party app.

Finding experienced developers

In your case, there are, without question, going to be moments where you need a small tweak that you can't accomplish with the existing theme settings. In situations like these, you're going to need to engage a web developer. You probably already know someone in the web development business, and we would recommend reaching out to them and beginning to foster that relationship.

If you don't know anyone, we would recommend going to Task Husky or consulting the Shopify Experts Marketplace. You want to find someone who has solid examples of previous work, good reviews, and who is a good communicator. Typical rates for freelance developers start around $50 per hour. It's a good idea to avoid anyone who charges less than $50, or more than $200 (more than $200 is more appropriate if you're a venture-backed company or a large corporation, but we're assuming you're not).

When it comes to developers, experience matters a great deal. While more experience comes along with a higher hourly rate, it also usually comes with significant time savings (We've learned the hard way that inexperienced but cheap developers cost more in the long run than expensive but experienced ones — don't make the same mistake!).

If you are someone who likes to tinker, you can make a copy of your theme and access the code to play around with. Before you take this route, a couple of things to consider:

  • Always make a copy of the theme to test changes on. You can publish the copy if you're happy with it but if you completely break things (which is part of the learning process) you can always delete the copy and create a new one.
  • A good grasp of the basics of CSS and HTML will help you greatly. Codecademy has free courses on both HTML and CSS that can help you learn the ropes.
  • Our theme support does not include help with custom changes. If you break something, or can't quite get your changes to work in the way you want them to, it may be time to call in a professional.

Installing third-party apps

There are a lot of great apps out there that can expand what your store can do. However, it's not always clear to merchants how apps are related to themes and how they work. To help avoid any surprises or headaches, we want to outline a few things to consider.

The number one thing to know is that our support policy does not cover app setup or any issues caused by apps. Simply put, there's over three thousand apps on the app store that go through a different vetting process than themes, so compatibility between apps and themes, and any bugs that may result, are the responsibility of app developers.

Another factor to weigh is that apps can affect the performance of your site and slow it down and some apps will add code directly into your theme file, which stays there even if you uninstall the app and this may cause problems. They can even break part of your theme functionality.

Here are a few questions you can ask when making a decision about whether to use a particular app:

  • Does it add value to the user experience and benefit your customers?
  • Does that value outweigh the tradeoff of a slower page speed, for example?
  • Do the reviews highlight any common problems?
  • Does the app have good documentation and provide active support if something goes wrong?